PIING
Hardware & membership
A familiar welcome.
Choose your setup.
Start with a Wallet pass and in-store QR scanning. Add a Piing Tap Box for NFC, or a metal or plastic membership card customers can keep.
One tap.
The visit is recorded.
01 · Start with QR
A pass scan.
A useful conversation.
Give customers a branded Apple Wallet or Google Wallet pass. Staff scan its QR code to record the visit and open the customer’s profile. No pass to hand? Find them by name, email or phone.
- Start with a compatible camera or scanner
- Show membership, credit and previous visits
- Add the customer to the sale in Shopify POS
Point the camera at the customer’s pass.
02 · Add a Tap Box
Make the entrance
a recognition point.
Place a reader where customers arrive or are served. Assign it to a store in Piing. Each supported tap records who visited, where and when.
The top layer is customisable with your retailer logo, so the recognition point feels part of your store.
Assign the reader to a store. Each recognised tap carries the customer, location and time into Piing.
03 · Physical membership
Something
worth keeping.
A metal or plastic membership card, linked to the same customer. Tap the NFC card or scan its optional printed QR code.
- Metal
- Discuss the finish, engraving and feel of your card.
- Plastic
- Your brand artwork in a lighter, everyday format.
- One customer
- The physical card and Wallet pass connect to the same record.
Fit the way your stores work
Five ways to check in.
One visit record.
Mix recognition routes across the estate. Customers can use the one that suits them on the day.
Staff check-in
Find the customer or scan their pass in the staff view.
Shopify POS
Scan a pass or find a customer in Counter at the till.
Self-service kiosk
Scan a pass, then show the customer their connected points, tier and rewards.
Printed QR sign
Scan the store’s sign to check in on a phone. No pass required.
NFC reader
Customers tap their linked physical NFC card.
We’ll work through the scan, the staff view and the customer record with your team.